IT managers understand that every IT event has a business consequence, the two are inseparable today, and without considering IT it is inconceivable one can address business issues like customer satisfaction, risk management, ROI and cost control.
And in the current scenario where IT organizations work on the operating principle that “less is more”, they are called upon to make best use of the available resources, ensure availability at all times, adhere to service level agreements and overall work in total alignment with business interests.
TeamQuest Analyzer is a powerful analysis tool to ensure quality service delivery by early bottleneck detection, in-depth investigation and analysis, and trend analysis.
Here are some benefits offered by Performance Analysis:
- Save time and money
- Optimize business and IT service performance
- Consistently meet service levels
- Mitigate service delivery risks
- Align IT and business objectives
- Improve efficiency
- Increase business productivity